Privacy Policy
Shanghai Jiaxing Information Technology Co., Ltd. (hereinafter referred to as "we" or the "Company") respects and protects your privacy. When you use our website HSCIQ.COM (hereinafter referred to as the "Website") and our services, we may collect and use information relating to you. This Privacy Policy explains how we collect, use, store, share, and protect your personal information, and how you can manage your personal information.
I. How We Collect and Use Your Personal Information
We adhere to the principles of legality, legitimacy, necessity, and good faith, and collect and use, for the purposes described below in this Policy, the personal information that you voluntarily provide or that is generated through your use of our services.
1. Account Registration and Login
When you use the services of this Website, we offer the following two login/registration methods for you to choose from:
(1) Login via Mobile Phone Number + Verification Code
You are required to provide your mobile phone number. We will verify the validity of your identity by sending an SMS verification code to that number.
Upon successful login, registration/login is complete. You do not need to set a separate login password.
We may conduct statistical analysis based on your mobile phone number (such as its number segment and place of registration) to optimize our services, but such analysis will not be linked to your specific identity.
(2) Login via WeChat QR Code
When you log in by scanning the QR code with WeChat, we will obtain your public information on WeChat (including your nickname, profile picture, gender, region, etc.). This information is used solely to create a Website account for you or to bind it to an existing account, and to display your profile.
WeChat login is based on OAuth 2.0 authorization from the WeChat Open Platform. After you scan the QR code and confirm the authorization, WeChat will provide us with a unionid or openid that identifies your unique identity, but will not provide sensitive information such as your WeChat Pay password or chat history.
Please note: if you are logging in via WeChat QR code for the first time, we may prompt you to additionally bind a mobile phone number (for account security recovery, receiving important notifications, etc.). If you decline to bind one, you may be unable to use certain features that require strong identity association (such as posting content or commenting), but basic browsing functions will not be affected.
(3) Optional Information
After logging in, you may voluntarily supplement or modify information such as your nickname, profile picture (if you do not use the default WeChat profile picture), and personal bio. If you choose not to provide such information, it will not affect your use of the core browsing functions.
We do not collect your login password (because you are not required to set one), nor do we proactively request your email address.
2. Use of Core Services
When you use the core functions of this Website (such as posting content, commenting, sending private messages, etc.), we may record your operational activities, including but not limited to the content you post, your comments, and your interaction records.
3. Ensuring Service Security and Stability
To protect the security of your account, troubleshoot system failures, prevent fraud, and ensure the stable operation of our services, we automatically collect information relating to your use of our services, including:
- Device Information: device model, operating system version, unique device identifiers (such as IMEI, Android ID, etc.), IP address, browser type and settings.
- Log Information: the time of your access to our services, access records, click records, search query content, etc.
4. Collection of Personal Information for Additional Features (Where Applicable)
If you use the following additional features, we may collect additional information:
- Uploading/Posting Images and Videos: we require access to your photo album/storage permissions so that you can upload a profile picture or post content. If you do not grant such permissions, you will only be unable to use that feature; other features will not be affected.
- Customer Service and After-Sales Support: when you contact our customer service, we may ask you to provide the personal information necessary to verify your identity, and we will retain your contact details and communication records.
5. Exceptions to Obtaining Authorized Consent
In accordance with relevant laws and regulations, we may collect and use your personal information without your authorized consent in the following circumstances:
- where it is necessary for the conclusion or performance of a contract to which you are a party;
- where it is necessary for us to perform statutory duties or legal obligations;
- where it is necessary to respond to a public health emergency, or to protect your life, health, or property in an emergency;
- where your personal information is processed within a reasonable scope for the purposes of news reporting, public opinion supervision, or other acts in the public interest;
- where personal information that you have disclosed yourself or that has otherwise been lawfully made public is processed within a reasonable scope in accordance with the law;
- other circumstances provided for by laws and administrative regulations.
II. How We Use Cookies and Similar Technologies
To ensure the proper functioning of the Website, we store small data files known as Cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and certain numbers and characters. We use Cookies primarily to:
- remember your identity so that you do not need to log in repeatedly within a single session;
- analyze how you use our services in order to optimize website content and user experience.
You may manage or delete Cookies according to your preferences. Most browsers accept Cookies automatically, but you can usually modify your browser settings to reject Cookies as needed. Please note, however, that if you choose to reject Cookies, you may be unable to log in or use certain services that rely on Cookies.
III. How We Share, Transfer, and Publicly Disclose Your Personal Information
1. Sharing
We will not share your personal information with any company, organization, or individual, except in the following circumstances:
- Sharing with explicit consent: after obtaining your explicit consent, we will share your personal information with other parties.
- Statutory circumstances: we may share your personal information externally as required by laws and regulations, for the resolution of litigation or disputes, or in response to requests lawfully made by administrative or judicial authorities.
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Sharing with Authorized PartnersTo achieve the purposes stated in this Privacy Policy, certain of our services are provided by authorized partners. We will share your information only for lawful, legitimate, necessary, specific, and explicit purposes, and will share only the information necessary for the provision of the services. Our current partners and the information they may collect include:
- SMS verification code service providers: when you choose to log in via "mobile phone number + verification code," we will provide your mobile phone number to our partner SMS service providers (such as Alibaba Cloud SMS, Tencent Cloud SMS, etc.) for the purpose of sending verification code messages. We require these providers not to use your mobile phone number for any other purpose.
- WeChat Open Platform (Shenzhen Tencent Computer Systems Co., Ltd.): when you choose to log in via "WeChat QR code," your device will communicate directly with WeChat servers. We will receive your WeChat nickname, profile picture, openid/unionid, and other information returned by WeChat. The WeChat SDK may automatically collect your device information (such as device model, operating system, IMEI, Wi-Fi address, etc.) to ensure login security and for statistical analysis. For more information on how the WeChat SDK processes personal information, please refer to the Privacy Policy of the WeChat Open Platform.
We have entered into strict confidentiality agreements with the above partners, requiring them to process personal information in accordance with our requirements, this Privacy Policy, and any other relevant confidentiality and security measures.
2. Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
- transfer with your explicit consent;
- in the event of a merger, acquisition, or bankruptcy liquidation, where the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy; otherwise, we will require that company or organization to obtain your authorized consent anew.
3. Public Disclosure
We will only publicly disclose your personal information in the following circumstances:
- after obtaining your explicit consent;
- legally required disclosure: we may publicly disclose your personal information where required by law, legal proceedings, litigation, or the mandatory requirements of competent government authorities.
IV. How We Protect and Retain Your Personal Information
1. Technical Protection Measures
We have adopted industry-standard security measures to protect the personal information you provide and to prevent data from unauthorized access, public disclosure, use, modification, damage, or loss. We take all reasonably practicable measures, including but not limited to:
- using SSL/TLS encryption technology to encrypt data in transit;
- storing sensitive data in encrypted form;
- deploying access control mechanisms to ensure that only authorized personnel can access personal information.
2. Retention Period
We retain your personal information only for the period necessary for the purposes described in this Policy and for the period required by laws and regulations. Upon expiry of the necessary period, we will delete or anonymize your personal information, unless otherwise provided by laws and regulations.
3. Storage Location
Personal information collected and generated by us within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China. Where cross-border transfer is required, we will obtain your consent separately and ensure compliance with the requirements of laws and regulations.
4. Security Incident Response
In the event of a security incident such as a personal information breach, we will activate our emergency response plan to prevent the incident from escalating, and will promptly notify you, in accordance with the requirements of laws and regulations, of: the basic circumstances of the security incident and its potential impact; the measures we have taken or will take to address it; recommendations on how you can independently guard against and mitigate risks; and the remedial measures available to you. We will promptly inform you of the relevant circumstances of the incident by email, letter, telephone, push notification, or other means; where it is impracticable to notify each data subject individually, we will publish an announcement in a reasonable and effective manner.
V. How You Can Manage Your Personal Information
In accordance with the relevant laws, regulations, and standards of China, we safeguard your exercise of the following rights with respect to your personal information:
1. Accessing and Correcting Your Personal Information
You have the right to access your personal information, except as otherwise provided by laws and regulations. You may log in to your account and access and correct information such as your nickname, profile picture, and personal bio on the "Personal Center" or "Account Settings" page.
2. Deleting Your Personal Information
You may request that we delete your personal information in the following circumstances:
- if our processing of personal information violates laws and regulations;
- if we collect or use your personal information without obtaining your consent;
- if our processing of personal information breaches our agreement with you;
- if you no longer use our services, or if you have cancelled your account;
- if we cease to provide services to you.
If we decide to grant your deletion request, we will also notify the entities that obtained your personal information from us and require them to delete it in a timely manner, unless otherwise provided by laws and regulations, or unless such entities have obtained your independent authorization.
3. Account Cancellation
You may cancel your previously registered account at any time. You may initiate the process yourself via "Personal Center – Cancel Account," or contact us through the contact details set out in Section VIII of this Policy for assistance. Following account cancellation, we will cease providing products or services to you and will delete or de-identify the personal information that directly identifies you, unless otherwise provided by laws and regulations.
4. Changing the Scope of Your Authorized Consent
Each business function requires certain basic personal information in order to be performed. For the collection and use of personal information collected on an additional basis, you may grant or withdraw your authorized consent at any time. Once you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent will not affect the processing of personal information previously carried out on the basis of your authorization.
5. Responding to Your Requests
For security reasons, you may be required to submit a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request. We will respond within 15 business days.
VI. Protection of Minors' Personal Information
- We attach great importance to the protection of minors' personal information. If you are a minor under the age of 14, you should obtain the prior written consent of your parent or legal guardian before using our services.
- Where a minor's personal information is collected with the consent of a parent or guardian, we will use or publicly disclose such information only where permitted by law, with the explicit consent of the parent or guardian, or as necessary to protect the minor.
- If we discover that we have collected a minor's personal information without first obtaining verifiable consent from a parent or guardian, we will endeavor to delete the relevant data as soon as possible.
VII. How This Policy Is Updated
- To provide you with better services, and as our business develops, this Privacy Policy may be updated from time to time. However, we will not diminish the rights to which you are entitled under this Privacy Policy.
- Without your explicit consent, we will not restrict the rights to which you are entitled under this Policy. We will post any changes made to this Policy on this page.
- For material changes, we will also provide more prominent notice (including, for certain services, sending notifications by email or in-site message explaining the specific changes to the Privacy Policy).
- significant changes to our service model (such as changes to the purposes of processing personal information, the types of personal information processed, or the manner in which personal information is used);
- significant changes to our ownership structure or organizational structure (such as changes of ownership resulting from business restructuring, bankruptcy, or mergers and acquisitions);
- changes to the primary recipients with whom personal information is shared, transferred, or publicly disclosed;
- significant changes to your rights in connection with the processing of personal information and the manner in which they are exercised;
- changes to the department responsible for personal information security, our contact details, or complaint channels;
- a personal information security impact assessment report indicating the existence of high risks.
VIII. How to Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, or any questions concerning the collection, use, access, correction, deletion, or cancellation of your personal information, please contact us through the following channels: